Category: Business Communication

Basic Principles of Communication: Introduction, Understanding Communication, the Communication Process, Barriers to Communication, the Importance of Communication in the Workplace

Types and Channels of Communication: Introduction, Types of Communication, Classification of Communication Channels

The Nature of Business Communication: Introduction, Types of Business Communication, Communication Network in Organizations

The Importance of Listening in the Workplace: Introduction, what is listening? Barriers to Listening, Strategies for Effective Listening, Listening in a Business Context

Guidelines for Written Business Communication: Introduction, General Principles of Writing, Principles of Business Writing

Developing Oral Business Communication Skills: Introduction, Advantages of Oral Communication, Oral Business Presentations

Reading Skills for Effective Business Communication: Introduction, what is reading? Types of reading, SQ3R Technique of Reading

Internal Business Communication: Guidelines for Meetings: Introduction, Types of Meetings, Before the Meeting, During the Meeting, After the Meeting, and Common Mistakes made at Meetings

Internal Business Communication: Writing Memos, Circulars, and Notices: Introduction, What is a Memo? Circulars and Notices

Internal Business Communication – Electronic Media and Shareholder Communication: Introduction, what is an Intranet? , Communicating through Email, Communication with Shareholders

External Business Communication – Writing Business Letters: Introduction, Principles of Business Letter Writing, Types of Business Letters, Format for Business Letters

Other Forms of External Business Communication: Introduction, Communication with Media through News Releases, Communication about the Organization through Advertising

Internal and External Business -Communication – Writing Business Reports: Introduction, What is a Report? Types of Business Reports, Format for Business Reports, Steps in Report Preparation

Employment Communication – Resumes and Cover Letters: Introduction, Writing a Resume, Writing Job Application Letters, Other Letters about Employment

Employment Communication – Group Discussions and Interviews: Introduction, What is a Group Discussion? Attending Job Interviews